Supercharge your Contact Centre!!

Migrating your Contact Centre(s) to the Cloud should only be the first step to bigger and greater things. Not that many years ago, it took huge investment in time, money and meticulous planning over many months to integrate computer-based applications with the core telephony platform. Contact Centre functions were often kept centralized to contain costs.…

The 6 Steps

  How do we take our ageing CPE based Unified Communications and/or Contact Centre to the cloud, and why would we do it? These are questions for many of our customers that come to UC Architects for answers. In every case, we adhere to a proven 6 step process that allows us to quickly gauge…